![]() Understanding this operational detail leads to several important “Best Practices” for scheduling appointments with others: Creating and Editing Meetings As each attendee receives an email message with calendar appointment information, their email and calendaring client reads the message and updates their individual copy of the meeting on their personal calendar. Instead, in order to allow Exchange Online Calendaring meetings to interoperate with other calendaring systems and external users, all calendaring data requires the sending and receiving of email messages to all attendees. ![]() Many people assume that the calendar system tracks a meeting as a single copy and that any edits to a meeting will automatically update and appear for all attendees. ![]() There's a common misunderstanding about how Exchange Online Calendaring operates. Reliably scheduling meetings with other attendees and resources requires understanding an important detail about how Exchange Online Calendaring operates: each user maintains their own copy of the meeting. Scheduling AppointmentsĮxchange Online provides convenient and powerful collaboration abilities by allowing people to view the free/busy time of other users and/or resources (such as conference room or equipment), send meeting requests that will appear on each user's calendar, and track responses for who can/cannot attend the meeting. Although creating and editing meetings from a mobile device will work, managing your calendar from a mobile device is one of the most common sources of calendaring problems. To the extent possible, create, edit, and reply to meetings from a desktop Microsoft Outlook client only. In general, it is best to use mobile devices for “read-only” access. Microsoft Outlook mobile clients are available through the Apple App Store for iPhones or iPad or from the Google Play Store for Android phones or tablets.Microsoft Outlook desktop clients are available for both Windows and Macintosh operating systems.The most current version of Microsoft Outlook for all platforms, including mobile devices, will provide the most robust and reliable calendaring experience. Following these steps will lead to improved stability, predictability, collaboration, and reduce frustration and functionality issues. In these more basic calendaring situations, where someone only has a handful of appointments each week and manages all of the details themselves, these best practices may not be required unless noticeable issues, such as inconsistent/inaccurate meeting information, disappearing meetings, or differences between desktop and mobile clients, occur.įor users who do require complicated calendaring, particularly those who schedule numerous meetings with many attendees or those who have delegated access to create and edit meetings on behalf of another individual, following these “Best Practices” becomes far more critical. Users who do not require complicated calendaring functionality will rarely if ever experience issues. General Calendaring Best Practices Preferred Clients Scheduling Appointments Delegated Calendaring Best Practices Assigning Delegate Access Configuring Delegate Client Environments References General Calendaring Best Practicesįor most Exchange Online calendar users, the service and their chosen client(s) work reliably.
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